1、 Search website:

1 http://www.juxiex.com

2 https://www.17track.net/zh-cn

2、 Transportation services and cost description:

1. Only accept general goods; The maximum weight of a single shipment of goods cannot exceed 30KG (the calculation method for volumetric weight is: length * width * height cm/6000=KG). The actual weight and volumetric weight will be charged, and the length on one side is ≤ 60cm; No more than 40cm on either side of the other two sides; Minimum size limit: Regular package: 15 x 10 x 2cm; Maximum size limit: Regular packages: length+width+height ≤ 90cm, length ≤ 60cm; We do not currently accept all cylindrical and tubular packages.

Billing instructions:

1. Quotation currency: The above prices are quoted in RMB, with a minimum charge of 100g for lifting; Freight RMB/KG+processing fee RMB/piece

2. Bubble weight billing standard: Irregular products are not accepted, and shipping may result in returns

Service description:

1. The sender must declare truthfully, otherwise it will be deemed that our company has declared on their behalf. Any delay or other consequences caused by this will not be the responsibility or cost of our company

2. No product price tags, eBay or other online store addresses, or any form of invoice are allowed in the package. Otherwise, taxes will be paid by the sender based on the price tags or store prices

3. Non US mainland areas do not carry: Non US mainland areas refer to areas other than the United States mainland, such as Alaska, Puerto Rico, Hawaii, Guam, Northern Mariana Islands, US Virgin Islands, American Samoa, Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kinman Reef, Haiyan Islands, Sabrina Island, Midway Island, Naversha Island, Wake Island, etc.

4. Prohibited and restricted items: Goods that are prohibited or restricted from being mailed according to international air transportation regulations and US customs regulations. Including but not limited to all cosmetics, tobacco, electronic cigarettes, alcohol, prescription drugs, knives, matches, lighters, laser pens, liquids, powders, pastes, drugs, arms, alcohol, perfume, nail polish, aerosol, bleach, swimming pool chemicals, paints, and all kinds of infringing and counterfeit goods. Do not accept live products.

5. Remote Area Surcharge/Delivery Area Surcharge: Additional $1.91/HAWB, Extra Remote Area Surcharge/Delivery Area Surcharge Extended: Additional $2.4/HAWB

3、 Complaints and Claims Clause:

1. Compensation standard for undelivered goods: that is, if the goods have JX collection information but no operation records, or if JX has operated the goods but has not sent them out, and it is confirmed through investigation that the lost goods are lost, the maximum compensation for the cost value of the goods shall not exceed 100 yuan. If the shipping fee has been charged, an additional refund will be made.

2. Claim information: Proof of cost value. Explanation of effective cost value proof, screenshot of platform refund or replacement order number.

3. Compensation standard for not accessing the internet: If the service provider fails to access the internet for goods, after investigation, it is confirmed that the lost item will be compensated for double the shipping cost, with a maximum of 100 yuan.

4. Compensation standard for online shipment: In the event of an investigation initiated by the service provider after the shipment has gone online, and the lost item is confirmed by the service provider, the declared value of the compensation will not be refunded for shipping, with a maximum of 100 yuan.

5. No compensation service is provided for damages or shortages, returns, inspections, fragile items, delays, and other force majeure factors after delivery.

6. Compensation does not include any intangible or additional value of information carried by the package itself;

7. Fragile items are self packaged and will not be compensated for damage. The shipping representative will default to this regulation;

8. Scanning upon our company's entry into the warehouse will be deemed as receipt of the goods, otherwise no compensation will be given.

9. Please purchase insurance for your valuable items. Any loss or damage will be compensated according to the channel standard.

10. During the epidemic period, there is currently no time commitment and we will not participate in late delivery compensation. If the delay in delivery is caused by our company's withholding of shipping fees, channel issues, or special circumstances on the e-commerce platform, no time compensation will be given