RELATRD RECOMMENDATIONS
Customer Notice: 1. Prices quoted in RMB or above are not subject to additional fuel surcharges. 2. Billable weight: rounded in units of G. The actual weight of the package is calculated by taking the larger one compared to the volumetric weight (the volumetric weight calculation method is: length * width * height cm/6000=KG); The weight shall be measured by our company. 3. Additional explanation for size restrictions in the UK: 5kgs; Size: unilateral ≤ 60cm, maximum size: 60 * 40 *
HOTLINE:18820805108
| Notice to customers: | ||||||||
| 1. Quotation currency | The above prices are quoted in RMB and no additional fuel surcharge is required. | |||||||
| 2. Billing weight | Charged weight: Carry in G. Compared with the actual weight of the package and the volume weight, the larger is calculated (the volume weight calculation method is: length * width * height cm/6000=KG); | |||||||
| The weight is subject to our measurement. | ||||||||
| 3. Supplementary description of size limitation | UK: 5kgs; Size: single side ≤ 60cm, ****** Size: 60*40*30cm, minimum size: 10*10cm; Do not accept cylindrical, irregular wrap | |||||||
| Germany: ****** not more than 120cm*60cm*60cm, weight limit 5kgs; Oversize surcharge: L*W*H>120*60*60cm or L+2*(W+H)>360cm, oversize surcharge RMB180/ ticket; Special material/special-shaped goods surcharge: If the goods logistics packaging contains special materials such as metal, wood frame, or non-square irregular packaging, surcharge RMB180/ ticket; | ||||||||
| 4. Declaration and taxes | 1. General Terms: | |||||||
| ① The name of the goods declared must be accurate, can not use a general name, it is best to have HSCODE (customs code) to check the customs code website: www.hscode.com.cn | ||||||||
| (2) The sender shall bear the relevant expenses and legal liabilities caused by the non-conformity of the declaration; | ||||||||
| ③ The consequences arising from the sender's deliberate understatement (eg. Customs withholding/fines, etc.) shall be borne by the sender; | ||||||||
| 2. Taxes and Fees: | ||||||||
| ① United Kingdom: The declared value of a single parcel cannot exceed 135 pounds. Packages with a declared price greater than £135 (about $168) are not accepted. If customs clearance is not possible due to the false value and name of the customer's goods, the customer needs to pay the air freight of RMB40/KG for returning the goods from France to Hong Kong and RMB45/KG for returning the goods from Hong Kong to the mainland. | ||||||||
| ② Germany: only accept goods with declared value ≤22EUR, do not accept high-value goods; | ||||||||
| 5. Send additional instructions | United Kingdom: Offshore islands, military areas, Northern Ireland region (all BT postcode areas) no service, for unsuccessful delivery of parcels, destruction, no redelivery and redelivery service | |||||||
| Germany: After customs clearance in Germany DHL Packet delivery, do not provide P.O.OX address delivery service; For packages that can not be delivered: ① return + destroy, RMB40 per ticket ② Return + redeliver RMB40+ and collect a full freight | ||||||||
| 6. Delivery type: | Limit the acceptance of pure general products, do not accept any charged with magnetic paste powder liquid, food, imitation brand and other mainland customs and aviation non-transport products, if the goods are detected, need to pay RMB2000 processing fee; | |||||||
| 7. Transport is prohibited | Prohibited items: inflammable and explosive goods, obscene items, magnetic items exceeding the standard, oxides and organic peroxides, weapons and ammunition, soluble paint and coatings, and other goods prohibited by the laws of the place of shipment, transit, destination and other postal laws and regulations; | |||||||
| 8. Compensation | 1. General Terms: | |||||||
| ① Compensation standard for non-delivery: that is, the cargo has JX collection information, but no operation record, or has operated the cargo but not sent, after investigation to confirm the loss of the cargo, compensation for double freight, the maximum is not more than 100 yuan. | ||||||||
| ② has been online compensation standard: the goods in the service provider's official website after the investigation, the service provider confirmed the lost pieces, return freight, the maximum is not more than 100 yuan. | ||||||||
| ③ Claim information: Proof of cost value. Proof of effective cost value, platform refund screenshot or reissue number. | ||||||||
| ④ No compensation for partial loss, delay or damage; | ||||||||
| ⑤ Germany: the loss of the goods according to the declared value of compensation, the maximum not exceeding 100 RMB, DHL before the loss of return freight, DHL after the loss of non-refundable freight; | ||||||||
| ⑥ UK: The goods are lost before being scanned by foreign service providers according to the declared value compensation, up to 100 RMB, and free of freight; No compensation for loss after delivery to the service provider; | ||||||||
| 9. Insurance and insurance | Please purchase your own insurance for valuables; Any loss or damage shall be compensated according to the standard of the channel. | |||||||
| 10. Return and redispatch | United Kingdom: For unsuccessful delivery of parcels, destruction, no reassignment and reassignment service; | |||||||
| Germany: Lost goods according to the declared value of compensation, the maximum not exceeding 100 RMB, DHL before the loss of return freight, DHL after the loss of non-refundable freight; | ||||||||
| Please consult the sales staff for detailed return process and return fee. | ||||||||
| 11. Search the website | General query website: | |||||||
| https://www.17track.net/zh-cn | ||||||||
| 12. Special Tips | Customer is advised to provide sales link and customs code (facilitate customs clearance). | |||||||