Postal parcels - Air and air parcels refer to the parcel business that prioritizes shipping by air mail routes

Product Name Postal Bags - Shipping

Reference time: 25-45 working days

Size limitations

(1) Countries and regions: Most countries and regions in Asia, Africa, and Europe (UK, Germany, Japan, South Korea, Hong Kong, etc.) have a maximum side length of 1.5 meters, a minimum side length of no less than 0.24 meters, and a width of no less than 0.16 meters

(2) Countries and regions: Most countries and regions in the Americas, Eastern Europe, Central Asia, Oceania, and some African countries (such as the United States, Canada, Australia, Russia, Brazil, etc.)

Size requirements: maximum side length 1.05 meters, minimum side length not less than 0.24 meters, and width not less than 0.16 meters

There is no query service available for standard shipments after accessing the internet at the post office.

1、 Only accept and send regular goods. Violators will have their goods confiscated, and the shipping fee will not be refunded. A fine will be imposed, and in severe cases, relevant criminal responsibilities will be pursued.

*Prohibited Items Description: Brands, safety signs, liquids, pastes, powders, batteries, magnetic materials, animals and plants, smoke, drugs, firearms, knives, and other items that may pose a threat to aviation safety and the destination country's prohibited/restricted items regulations.

*According to Article 32 of the Civil Aviation Security Regulations of the People's Republic of China, prohibited items for transportation are:

（1） Firearms, ammunition, military equipment, police equipment;

（2） Controlled cutting tools;

（3） Explosive, flammable, toxic, corrosive, and radioactive materials;

（4） Other prohibited items stipulated by the state.

Compensation standards

(1) Compensation standard for undelivered goods: that is, if the goods have JX collection information but no operation records, or if JX has operated the goods but has not sent them out, and it is confirmed through investigation that the lost goods are lost, the maximum compensation for the cost value of the goods shall not exceed 200 yuan. If the shipping fee has been charged, an additional refund will be made.

(2) Claim information: Proof of cost value. Effective cost value proof explanation, claim information: platform refund screenshot or reissue order number, cost value proof.

(3) Compensation standard for not accessing the internet: If the post office does not access the internet and the lost item is confirmed by the service provider, the maximum compensation cost value shall not exceed 200 yuan, and the shipping fee shall be refunded; If the post office returns the package in the future, the compensation needs to be revoked.

(4) Online compensation standard: no claim service.